Chapter 9. Troubleshooting

Table of Contents

9.1. Database Instance Log Access Errors
9.2. Log Transmission Issues
9.3. The prometheus Exporter Issues
9.4. The memory_limiter Processor Issues
9.5. PPEM Communication Failures
9.5.1. Error HTTP Status Code 500
9.5.2. Error sending queue is full
9.5.3. Timeout Errors

Use the below commands to display system details.

The pgpro-otel-collector service status:

# systemctl status pgpro-otel-collector

The pgpro-otel-collector activity logs:

# journalctl -u pgpro-otel-collector

The logging level can be managed by the service.telemetry.logs.level parameter and can take the following values: debug, info, warn, error. info is used by default.